Delivery Information

Economy delivery is available FREE on orders over £75 to UK Mainland, certain postcodes and Highlands & Islands will carry a shipping surcharge, please contact us prior to purchaseUnfortunately, some larger items carry an additional charge. This will be detailed when making your selection of delivery or collection prior to placing your order.

All deliveries require a signature. If an attempted delivery fails and no instruction left for the driver a card will be left with a number to ring to arrange a further free delivery. Please provide us with instructions if a neighbour can accept the delivery.
 
If you have any questions regarding delivery, please call or email.
 
Accepting Deliveries.
 
Items can be dispatched by 3 methods.
 
1. Royal Mail Recorded Delivery, a signature will be required, and is only used for small items.
 
2. All deliveries must be checked upon delivery before a signature is provided as acceptance of goods in perfect condition. Any damage should be noted.
 
3. Pallets (i.e filters and quarantines etc) are delivered via Pallet Delivery on an economy 2-3 day service. The pallet must be checked prior to providing a signature as no claim can be made in the event damages. Signing for this as unchecked is not acceptable.
 
In the event of damages, these must be noted with the driver, and reported to ourselves with in 24 hours. Pictures of the damage can be emailed to info@derbyfoxes.org.uk
Powered By OpenCart
Natural & Safe Pet Products © 2014
Natural & Safe Pet Products 30 Knighton Street North Wingfield Chesterfield Derbyshire S42 5JA United Kingdom Tel: 9-4 week days Fax: Email: info@derbyfoxes.org.uk